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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hazel Harding

Hazel Harding

March 3, 2026

5  out of  5
rating by Hazel Harding
"I have been a Client of John Russell-State Farm Insurance, from 2007. I have both Home and Auto Insurance with him.
John and his staff, have always been helpful and courteous to me. John and Dora L, will always go above and beyond to get the best rate for clients.
This is a company that I can always recommend to anyone.

Thank you John and Dora for your help."
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Sam Gray

February 20, 2026

5  out of  5
rating by Sam Gray
"John Russell helped me get superior homeowners service on my home in Turnersville, NJ. I highly recommend!"
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Jon Harvey

July 24, 2025

5  out of  5
rating by Jon Harvey
"I’ve been with State Farm for 45 years. John and Dora have been taking care of me for almost the entire time. You will never find a better crew to work with!"
We responded:
"Hello Mr. Harvey, Thank you so much for your very kind words, Dora and I also appreciate you and Mrs. Harvey, and will always be ready to service your insurance needs."
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Pamela Munn

December 5, 2024

5  out of  5
rating by Pamela Munn
"Each time entering John Russell office, him or Ms. Dora will always be kind, eager and professional to assist me with whatever matters I needed help in concerning insurance.
I always leave satisfied and confident that they will be willing to help me with honesty.
Job well done, guys."
We responded:
"Ms. Munn, Thank so much for those kinds words, and we are always here to assist and help you whenever we can"
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Kathleen McCafferty

November 22, 2024

5  out of  5
rating by Kathleen McCafferty
"Always get a to talk to a real person on the first call. No “leave a message”. Friendly, considerate and efficient. John and Dora are the best. I say this as a retired agent after 50+years in the business working for a competitor."
We responded:
"Hello Ms. McCafferty, Thank you so much for your kind words and we appreciate you the same way, We will always be there for you."
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Katrina Baker

November 11, 2024

5  out of  5
rating by Katrina Baker
"I have had John Russell as my Agent for over 20 years. Such an amazing team at this location. They helped me so much thur out my life long relationship with them. As a young driver finding ways for me to save money and still have the coverage I needed to now as an adult with home owners plans . They were always so helpful, honest and transparent. I recommend this office all the time to my friends and family."
We responded:
"Hello Ms. Baker, Thank You for your kind words and we appreciate you and if there is anything we can do to help, please do not hesitate to give the office a call. Have a great day."
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Sass

March 22, 2024

5  out of  5
rating by Sass
"Everyone here is so nice and welcoming! They got me a way better deal for auto insurance and it didn’t take long at all. I’d recommend anybody needing insurance to make the switch. You won’t be disappointed!"
We responded:
"Thank you for your very kind words and five-star review, we are always here to help you my team and me."
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Virginia Ramos

February 2, 2024

5  out of  5
rating by Virginia Ramos
"Excellent Customer service."
We responded:
"Thank You Ms. Ramos Thank you for your kind words and we are here for you."
Profile photo of Melissa Perry

Melissa Perry

October 2, 2023

5  out of  5
rating by Melissa Perry
"The staff is professional, courteous, and very knowledgeable. They saved me over $200 a month on car insurance and my homeowner’s. The best thing I ever did was change my insurance company. Call John Russell’s office. If you’re looking for insurance, you won’t be disappointed."
We responded:
"Hello Mrs. Perry, Thank you so much for your very kinds words about my office and the service we provided, and we are always here for you, Have a great day."
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Lamont Washington

September 7, 2023

5  out of  5
rating by Lamont Washington
"Awesome service and professionalism"
We responded:
"Thank you, Mr. Washington for your Kind words, We are here to help you with all of your sales and service needs."
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norma glascoe

June 1, 2023

5  out of  5
rating by norma glascoe
"I Would Recommend State Farm and John Russell for All You Insurance Needs I Have Car and Rentals Insurance with This Company"
We responded:
"Hello Ms. Glasco, Thank you for the kind words and we are always here to service your insurance needs."
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Harold Strong

May 8, 2023

5  out of  5
rating by Harold Strong
"The John Russell Agency has Always provided excellent customer service coupled with tremendous product knowledge. They have always ensured I understood everything about the products I was buying and happily answered all my questions."
We responded:
"Mr. Strong, thank you so much for your kind words and appreciation , We are here to help you and provide great customer service too you and your Family."
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Deborah Singleton

April 20, 2023

5  out of  5
rating by Deborah Singleton
"Great agent. Great staff. Very cordial and helpful."
We responded:
"Hello Deborah, Thank you for the kind words and we are always here to help you."
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William Ritchie

March 27, 2023

5  out of  5
rating by William Ritchie
"John and staff are great. Warm and caring with their efforts"
We responded:
"Hello Dr. Ritchie, Thank you for your kind words"
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Venera Staples

March 6, 2023

5  out of  5
rating by Venera Staples
"John Russell and his staff are wonderful people, caring, no the business and take care of your needs.Always s hello and smile on there faces. It's really a joy to no them."
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Lula429 Roberts2

March 6, 2023

5  out of  5
rating by Lula429 Roberts2
"A great team of insurance workers who work hard at giving anyone there best ☺️👏👏👏✌️👌👍."
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lucy lu

February 27, 2023

5  out of  5
rating by lucy lu
"This is one agency I would definitely recommend others who are in need of good insurance, being a member feels like also like family, John Russell & others that stand beside him are good people and they are very understanding, they got your back!!!"
We responded:
"On Behave of Dora, Sophia and me, I want to thank you so much for the kind words and we are glad you chose us to be your Insurance office. "
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Robin E

February 18, 2023

5  out of  5
rating by Robin E
"State Farm’s insurance person to person courtesy is great. The staff demonstrates professionalism, knowledge and interest when helping me with my concerns. I presently follow another insurance and will be switching my policies to State Farm’s in the near future."
We responded:
"Hello Robin, thank you for your kind words! My office will be available to you when you are ready for your Personize quote. 610 833 3000, Have a great Day."
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Fran Golson

January 18, 2023

5  out of  5
rating by Fran Golson
"I have been with State Farms under John Russel for way over 10 years...Himself, Dora and whomever staff he has have always been very professional and helpful when needed...They reach out sporadically to see if there is anything their office could assist with throughout the year.."
We responded:
"Hello Ms. Golson, thank you for the kind words and we are here to help you in any way we can."
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Steve Dick

January 12, 2023

5  out of  5
rating by Steve Dick
"Any time I need them or have a question they are right there for me."
We responded:
"Good afternoon Mr. Dick, thank you so much to your kind words and confidence in my office to provide excellent Customer service when you need us"
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Wanda Campbell

January 2, 2023

5  out of  5
rating by Wanda Campbell
"My experience was GREAT! The process in getting my car repaired moved fast. Everyone was courteous. Thaaaaaankya 🤗🚙"
We responded:
"Thank You Ms. Campbell for your kind words, we are here to help you, Happy New Year "
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pretty face

December 29, 2022

5  out of  5
rating by pretty face
"Very respectful atmosphere! The staff is very knowledgeable. Been a customer for a very long time!"
We responded:
"My office thank you so much for the kind word and we are always here to help you."
Profile photo of Stephen Edwards

Stephen Edwards

December 9, 2022

5  out of  5
rating by Stephen Edwards
"They helped with my home and auto insurance. Lowered my auto insurance by over $600. They were very nice in the office and treated my 10 year old son great."
We responded:
"Thank You Mr. Edwards, for your kind words and we are here to help you with all of your insurance needs, Happy Holidays!!!"
Profile photo of Zenaida Velez

Zenaida Velez

November 15, 2022

5  out of  5
rating by Zenaida Velez
"Always like to deal with honest people like State Farm. Also, they speak Spanish"
We responded:
"Hello Zenaida, thank you so much for the kind words and my office will continue providing you our great service"
Profile photo of Ron Odom

Ron Odom

November 7, 2022

5  out of  5
rating by Ron Odom
"The folks at John Russell- State Farm have always been very professional, efficient and proficient when dealing with me. I truly appreciate having them as my insurance agent."
We responded:
"Hello Mr. Odom, Thankyou for the kind words and we appreciate your business."